Contract intelligence
Every contract has the answer.
Most firms can't find it in time.
When scope questions land in a PM's inbox, Norma has already processed the agreement, extracted the relevant clauses, and mapped the request to likely included, additional, conditional, ambiguous, or high-risk scope.
ROI framing
Scope leakage is not theoretical.
A directional model: a 30-person firm at $6M revenue.
- Estimated uncompensated scope leakage
- 3–5%
- Annual value walking out the door
- $180K–$300K
- Even 50% recovery
- $90K–$150K
- Norma annual cost at 10 users
- $18,840
Conclusion
One recovered scope category can cover the product.
Caveat: These are directional examples. Each firm can run the math against its own project history.
Processing pipeline
From agreement to answer.
Norma converts contract documents into structured scope intelligence that project managers and principals can use before replying to a client.
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Step 01
Extract the agreement structure
Parties, phases, deliverables, exclusions, fee terms, schedules, consultant obligations, and authorization language.
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Step 02
Build the scope model
Norma maps what is included, excluded, conditional, undefined, or dependent on prior written approval.
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Step 03
Detect risk and ambiguity
Flags vague deliverables, unlimited revision exposure, weak additional-services language, missing protections, and client-favorable assumptions.
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Step 04
Adjudicate the scenario
Classifies client requests as likely included, likely additional, conditional, ambiguous, or high-risk based on the agreement.
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Step 05
Generate the response
Produces the clause basis, confidence level, recommended position, estimated value, and client-ready response language.
Operating reality
Before Norma, and after.
Before Norma
- PM searches the agreement manually
- Principal gives an instinctive answer
- Client pressure makes the team absorb work
- Hours are written off later
After Norma
- Contract already processed
- Scope scenario already classified
- Clause basis available
- PM has defensible language before replying
Sample output
Lobby redesign after DD sign-off.
- Classification
- Likely Additional Service
- Confidence
- High.
- Estimated value
- $22K–$34K
- Clause basis
- The request arrives after DD sign-off and changes a previously approved design direction. That creates redesign effort beyond normal design development coordination. Section 2.8.2.1 requires written authorization before proceeding with additional services, so the firm should treat the request as additional unless the client narrows it to minor clarification work.
- Recommended response
- Draft an additional services authorization referencing Section 2.8.2.1, with scope, fee, and schedule impact.
- Suggested next step
- Send the authorization before work continues.
Norma supports commercial scope analysis and internal decision-making. It is not a substitute for legal counsel when legal rights, claims, or disputes are at stake.
Start with a contract
Stop absorbing what you should be billing.
Upload an agreement. Ask whether the request is included. Get the clause basis, classification, and response language before the client gets an answer.